Adapted visit and workshop on request, airy space, FALC booklet on request. .
Hearing impairment
Sound amplifier at the museum reception and during guided tours, visual alarm in the restrooms, subtitling of videos, LSF tours and adapted workshops on request.
Visual impairment
Guide dogs for blind people accepted in the museum, tactile walking surface indicators, guided tour with audio description on reservation and by phone.
Preferred times for a quiet visit
For people with disabilities, especially those who are sensitive to noise or traffic, we advise you to come:
On a weekday, in the morning
By a reservation, for a peaceful and adapted visit
Feel free to contact us in advance: our staff is at your disposal to organize a visit under the best conditions.
The Toy Museum commit to its internet, intranet, extranet sites and its firmware accessible (and its mobile applications and digital furniture) in accordance with the article 47 of the law n°2005-102 of 11th February 2005.
If you are unable to access a content or service, you can contact the person in charge of the Toy Museum to be directed towards an accessible alternative or obtain the content in another form.
If you notice an accessibility defect preventing you from accessing any content or feature of the site, that you report it to us and that you are unable to obtain a response from us, you are entitled to send your complaints or a request for referral to the Defender of Rights.
Send a letter by mail (free, do not put stamps) to: Défenseur des droits Libre réponse 71120 75342 Paris CEDEX 07
Confidentiality rules
Confidentiality rules We collect your information to offer you our services in the best conditions. Our company recognises and respects the confidentiality of the data you communicate to us. The confidentiality rules below describe how we use personally identifiable information of our webpage visitors like name, mail address, e-mail address … Those rules only relate to the data collection on our website through an information or estimate request form.
By using the site and completing the forms, you accept that the information is collected and used as specified below.
Which customer information do we collect? We collect the general data of the visitors, i.e. their name, first name, company name, full address, telephone, e-mail address and information relating to services you get in contact with us about.
How do we use your information? The primary purpose of collecting these data is to respond to your requests for information about our products and services (catalogue requests, price requests, estimate requests and requests for general information).
Customer communication: We could use your information to communicate with you and consider this information as an integral part of our service. We could possibly use your e-mail address and postal address to inform you about new products, promotional offers and occasional offers by third parties we think might interest you. If you do not wish to receive those offers, you can unsubscribe at any time by clicking on the link “Unsubscribe” at the bottom of every e-mail.
Who do we share your information with? The data we collect will never be transmitted to third party companies.
Deletion of personal information Should your details stored in a database be used for the sending of newsletters as described above (customer communication) you can unsubscribe by clicking the relevant link at the bottom of each e-mail message.
Opposition to telephone canvassing
In accordance with the law “informatique et libertés” no. 2014-344 of 17 March 2014 on consumption and the provisions of the French Consumer Code (Article L. 223-2 of the French Consumer Code), you can exercise your right of access to your personal data by registering on the list opposing the telephone canvassing « Bloctel ».
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